Our Chairman and Managing Director has 25 years of experience in management in the Egyptian Tourist Industry.
He owns several Travel Agencies such as Pima Tours .When he created it, he was selective and wanted to gather real specialists.
For this reason, everyone at Pima Tours shares the same feelings; a passion of travel, exploring the world, discovering new places and guiding people for a lifetime travel experience.
Each person has first-hand experience of destinations in Egypt and likes nothing more than sharing information with our customers. Do not spend hours researching unknown places, flight routes, tours, and transfers when our specialists are ready to do that for you and tailor-make an amazing tour for you that full fills each of your travel needs and desires.
Since the opening it's been hard work and strict professional standards to maintain outstanding customer service . We have adopted a clear policy to ensure the delivery of a high quality level of tourist services to match the greatness of our Egyptian Civilization.
In order to maintain outstanding customer service ,we listen to our customers' comments and feedback and do our best to meet their needs.
We achieve this by being committed to developing and implementing a management system which covers all the company activities.
In addition it complies with the latest version of International Management System Standards and we continue to improve our performance to obtain the highest levels of customer satisfaction.
Pima Tours has the expertise to handle regular tour programs , conference, incentive tours ,Haj, Umrah, outgoing tours and can also arrange award ceremonies in both international and traditional Egyptian settings .
Pima Tours is fully licensed , bonded and insured .It is an active member of Egyptian Travel Agents Associations ( E.T.A.A ), and the International Air Transport Association ( IATA ) .
The head office premises are located in Cairo, with branch offices in Luxor, Aswan, Hurghada, Marsa Alam , Sharm El-Sheikh , Taba and Alexandria which cover the most important tourist destinations in Egypt .
At Pima Tours we are committed to providing our clients with a unique , unparalleled holiday experience that not only meets their expectations , but also surpasses them .In fact, customer satisfaction is the cornerstone of our success and an objective we are dedicated to maintaining .
As a result of our very special rates in hotels , cruises, transfers and large contributions in marketing, the company deals with various Tour Operations in several countries .
Our mission is to provide you with the best service and expertise possible for all of your travel needs.
Our goal is to exceed your expectations at every phase of your travel adventure. If you are looking for an experienced travel agency, look no further!
Our Vision is to become the first of choice travel agency of people who seek the mental stimulation of new experiences, places and discovery, while enjoying the cultural and historical heritage.